About the Company
Zoho Corporation is a globally recognized technology company founded in 1996. It offers a powerful suite of online productivity, collaboration, and business tools used by millions worldwide. Known for its innovation and commitment to user privacy, Zoho has a strong presence in India and abroad. The company continues to redefine modern workplace tools across industries.
Job Location
- Work From Home (WFH) option available
- Office Locations: Chennai, Salem, Coimbatore, Tirunelveli, Madurai
- Base Location: Chennai, Tamil Nadu, India
Job Role: Technical Support Engineer
As a Technical Support Engineer, you’ll be the bridge between customers and Zoho’s product teams. The role involves problem-solving, customer interaction, and helping users make the most of Zoho’s software tools.
Job Responsibilities
- Provide voice-based and online support (chat/email) to global and domestic customers
- Troubleshoot technical issues and guide users through solutions
- Host product demos and assist with onboarding
- Share user feedback with product teams for improvements
- Ensure a smooth customer experience through clear communication and timely assistance
Educational Qualification
Bachelor’s degree in any discipline. Strong analytical and logical reasoning skills with interest in technology and customer engagement.
Required Skills
- Excellent verbal and written communication skills
- Logical thinking and problem-solving ability
- Willingness to work in night shifts and rotational schedules
- Customer-first attitude and eagerness to learn
- Prior support or SaaS experience is a plus (not mandatory)
Salary Details
- Monthly Salary: ₹30,000 to ₹50,000
- Annual CTC: ₹3.5 LPA to ₹6.5 LPA for freshers
- Experienced professionals may earn up to ₹8 LPA
Job Type
Full-time, Permanent – Offers career stability and long-term growth
Shift & Schedule
Night shifts and rotational shifts required – 24/7 support operations to accommodate international time zones
Employee Benefits
- Health insurance coverage
- Paid time off and internal training programs
- Employee wellness and work-life balance initiatives
- Opportunities for professional growth and learning
How to Apply
- Visit the Zoho Careers Page
- Search for “Technical Support Engineer”
- Review the job description and eligibility
- Click “Apply Now” and complete the form
- Upload your resume and submit the application
(Shortlisted candidates will be contacted via email.)
Website / Application Link
Check below table for Application link and Notification link
| This Job ID | TS038 |
|---|---|
| Notification Link | Click here |
| Application Link | Apply here |
Interested candidates can apply directly on the official Zoho careers page.