Tamil Voice Process – Work From Home | Immediate Joiners Preferred – Tech Mahindra

About Company

Tech Mahindra

Tech Mahindra is a global IT and business process outsourcing company with a strong presence in customer service, software solutions, and digital transformation.

With over 150,000 employees worldwide, Tech Mahindra serves clients across various industries, including telecommunications, retail, banking, and healthcare. The company is known for creating a dynamic work environment that fosters innovation and learning. Its customer support division continues to grow rapidly, offering opportunities for both freshers and experienced professionals.

Job Location

Remote (Work From Home)

This role allows you to work from the comfort of your home, making it convenient and flexible. However, the hiring office is located in Chennai, Tamil Nadu, which you may visit if required during onboarding or training.

Job Role

Customer Support Associate – Tamil Voice Process

You will be responsible for handling customer queries over voice calls in Tamil. This role is ideal for someone who enjoys talking to people and solving their problems. The job includes managing inbound calls for an e-commerce client and ensuring customer satisfaction through effective communication.

Job Description

Inbound voice process – Domestic BPO support

As a Customer Support Associate, you’ll be part of the e-commerce voice process team. Your primary responsibility will be to answer incoming customer calls, understand their concerns, and provide clear and helpful solutions. This is a contractual role and includes a rotational shift and week-off schedule. Both freshers and experienced candidates can apply. The job requires candidates to join using their personal laptops and maintain reliable internet connectivity for smooth remote operations.

Education Qualification

Any Graduate or Undergraduate

There is no strict requirement for a specific degree. Anyone who has completed school and has basic communication skills in Tamil and English can apply. Whether you’re a recent graduate or still pursuing your degree, you are welcome to attend the interview process.

Skills Required

Basic communication in Tamil and English

The main skill you need is the ability to speak fluently in Tamil. A basic understanding of English is also necessary, especially reading skills. Experience in customer service, BPO voice processes, or telecalling will be helpful but is not mandatory. Good listening, patience, and a customer-first attitude will make you a great fit for the role.

Salary

₹11,700 to ₹14,000 per month (Take-home)

After experience Salary range aprox upto ₹35,000 per month ( including bonus,incentive,Allowance )

Freshers can expect a take-home salary of ₹11,700 per month. Candidates with at least 6 months of experience in a similar field may receive up to ₹14,000. The salary is credited monthly and may include performance-based incentives depending on the process.

Salary source : https://www.google.com/search?q=tamil+voice+process+salary+in+tech+mahindra+per+month

Job Type

Full Time – Contractual Role

This is a full-time, contract-based position with the possibility of extension or permanent hiring based on performance. You’ll be expected to work 6 days a week with one rotational day off.

Shift and Schedule

Rotational Shift – 8 hours per day

The work schedule includes a total of 9 hours per day, out of which 8 hours are for active work and 1 hour is for breaks. You will be working on rotational shifts, and weekly offs will also rotate. This helps maintain 24/7 support for customers across different regions and time zones.

Benefits

Remote work and flexible scheduling

One of the biggest advantages of this role is the ability to work from home. This not only saves commuting time but also allows for a better work-life balance. Additional benefits may include exposure to BPO industry standards, performance incentives, and the possibility of internal job movements within the company.

Apply Process

Follow these simple steps to apply for the position:

Step 1: Make sure your laptop meets the system requirements – i5 processor, 8+ GB RAM, Windows 10 or higher, and broadband internet with at least 30 Mbps speed.

Step 2: Ensure you are not using a government-issued laptop, as it is not allowed for this role.

Step 3: Click the interview link between 10 AM to 6 PM to attend the interview using your laptop: Join Interview

Step 4: Attend the three interview rounds: HR Round, Operations Round, and Trainer Round.

Step 5: If selected, you will receive the onboarding details via email or call.

Contact Person

Amit Preethi V

Phone: Find phone number in notification link (Please do not call directly)

Email: Find email in notification link

Website / Application Link

Check below table for Application link and Notification link